Are the immunization cards uploaded as pdf or jpeg?
I used my printer to scan them into the computer as a jpeg photo on 10/30 in the afternoon. Safe passage was not available in the morning. Still waiting for a response. The section where you upload the photo/document says:
Upload Vaccination Record/Document • If using a Smartphone, select
Take Photo of Records button and take a photo of your vaccine record/document as an image file (PDF, TIFF, JPG., etc.) • If using a workstation/PC, select
Upload Records and select your vaccine record/document as an image on the computer (PDF, TIFF, JPG., etc.) • Select the
Submit button. • If the
Cancel button is selected, the screen will return to Pre-Sail Screening Activity Options.
If you cannot sign into safe passage yet the entire Safe Passage user guide can be found here:
dcl or go to the
dcl.safepassage website log in page and select contact support and select frequently asked questions. You do not need an account to view the user guide.