Caught the show, but did not have a tape to record it on!!!
They forgot one item when they were talking about getting the first ship built on time. The first ship was late coming out of final fitting (a problem with the another ship I believe) and several cruises had to be cancelled. I was on one of them.
Of course it was classic Disney service the way they handled it. We got a letter explaining the situation, laying out the options and giving us a number to call. We could simply cancel and get all of our money back or they would work with us to rebook. I remember being favorably impressed that they had sufficient staffing to easily handle what I suspect was a flood of phone calls. We rebooked for a year later and they discounted the entire trip on top of the discount we got when we originally booked.
A year later we were off on a magical cruise!