oceanscape
DIS Veteran
- Joined
- Oct 22, 2006
We had lunch reservations at TH at the AK on Tuesday. Reservation was for 12:30. We checked-in at 12:25 and were handed a buzzer and told that they were running 20 mins behind schedule. Fine. The check-in line went all the way back to the main pathway in Africa and must have been 15-20 families deep. The area to wait in was outside and was very hot and overcrowded and there was nowhere to sit. Worst of all, we were waiting ONE HOUR past our reservation time and were eventually buzzed at 1:30. By the way, other families were in the same boat (one family who checked-in ahead of us was still waiting at 1:30 and they were fuming and lashed out at a CM when we were buzzed ahead of them).
As we went inside my heart dropped. This place is INSANE. Kids EVERYWHERE running around like a kindergarten. Mess EVERYWHERE, including discared plates and food on the FLOOR. It was DISGUSTING. The tables are rammed together and our table was sticky. It is so noisy you cannot think let alone hear each other talk. Server was SLOW - 15 mins until we had our drinks. Food was WORSE THAN A GOLDEN CORRAL. Very poor quality, flavorless, poorly presented and generally unappetizing. It was really bad; not just slightly bad. The scratched-up plastic plates really cheapened the atmosphere.
My fault for doing the RoL Dining Package but I could cry thinking that we spent $300 on lunch for the 4 of us in this travesty of a restaurant. Seriously, I recommend avoiding this place like the plague. Thankfully we got some good character interactions as that was the only positive. To make it worse, the RoL seating was so disappointing: I don't know if we chose the wrong row but it was directly parallel to the row in front (not on an incline) so we LITERALLY just looked at the back's of other people's heads for the entire show and could not see a thing. We wished we FP+'d and saved the $$$.
As we went inside my heart dropped. This place is INSANE. Kids EVERYWHERE running around like a kindergarten. Mess EVERYWHERE, including discared plates and food on the FLOOR. It was DISGUSTING. The tables are rammed together and our table was sticky. It is so noisy you cannot think let alone hear each other talk. Server was SLOW - 15 mins until we had our drinks. Food was WORSE THAN A GOLDEN CORRAL. Very poor quality, flavorless, poorly presented and generally unappetizing. It was really bad; not just slightly bad. The scratched-up plastic plates really cheapened the atmosphere.
My fault for doing the RoL Dining Package but I could cry thinking that we spent $300 on lunch for the 4 of us in this travesty of a restaurant. Seriously, I recommend avoiding this place like the plague. Thankfully we got some good character interactions as that was the only positive. To make it worse, the RoL seating was so disappointing: I don't know if we chose the wrong row but it was directly parallel to the row in front (not on an incline) so we LITERALLY just looked at the back's of other people's heads for the entire show and could not see a thing. We wished we FP+'d and saved the $$$.