- Joined
- Nov 15, 2008
No, I only needed 10 points, she did check before confirming it
Phew! Then woohoo!
No, I only needed 10 points, she did check before confirming it
I think you were lucky you called / chatted. Normally, if you do not give permission to borrow, the waitlist match is just cancelled when the CM goes to work it. They don't call. Glad you got what you wanted!
Based on my past experience managing a large customer service call center, I think the waitlist program is definitely being run . However, I don't think the CMs are working the matches unless the dates are fast approaching. The phones are very busy right now and the CMs are most likely all working phones. Working matches for dates farther in the future is a lower priority right now. At least that is how most call censer operations would work when presented with unusually heavy loads.
I had a waitlist match last night. It was just for a single night and I still need one more to “fill an inside straight”. I was very surprised to get the email. I had only put the waitlist in on Sunday.
Labor Day. BWV standard view studio.Out of curiosity, what was the date that matched?
While chatting with MS today about another question, I asked about a December waitlist and what do you know... it had matched! They were able to process it for me right then.
Woot! Woot!I had a waitlist match last night. It was just for a single night and I still need one more to “fill an inside straight”. I was very surprised to get the email. I had only put the waitlist in on Sunday.
Apparently, my single night WL in December had filled. I called to check because I wanted to free up one of my WLs. I have no idea when it filled, but it never showed as available on the RAT.
glad you got it, but it’s crazy sitting here wondering if it got filled. I’m short 3 nights for my trip. I have 2 waitlist on 2 single nights and continue to stalk. They need to figure out a better way, or quicker turn around when it fills.
I agree. I’ve had the WL running for a couple of months. I just decided to call today and check on it. I thought it was strange that it hadn’t matched because it was a single night. Apparently, it did match. Oh well. I’d call to check in if I was you. It’s annoying, but maybe you’ll get some good news.