Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Snurk71]

Question about bridging/upgrading...

I read sticky info regarding the new price bridging around the 2/12/17 change. I have several unused old stock tickets from a few years ago (2013, I think), so I understand I won't get the current/2017 gate value. My question though is - what old gate price will they bridge to - the gate price from 2/11/17 or will they somehow be able to go back to 2013 to see the original gate value?

Also, do you have to mess around with entering the park first thing to use a day before you upgrade like you had to do years ago to make sure you got the price bridge? I didn't see mention of that in the updated sticky. These are paper stock tickets, so I'd have to get them converted to plastic stock before trying to enter a park, I assume.

Thanks

 

[Robo]

I have several unused old stock tickets from a few years ago (2013, I think), so I understand I won't get the current/2017 gate value. -what old gate price will they bridge to -
1. the gate price from 2/11/17
2. or will they somehow be able to go back to 2013 to see the original gate value?
3. do you have to mess around with entering the park first thing to use a day before you upgrade...
These are paper stock tickets,
4. so I'd have to get them converted to plastic stock before trying to enter a park, I assume.

Thanks

1. Yes.
2. Nope.
3. Nope.
You CAN go into a park before upgrading, if you like.
4. If that's your plan, yes.
If not... nope.

 

[Snurk71]

1. Yes.
2. Nope.
3. Nope.
You CAN go into a park before upgrading, if you like.
4. If that's your plan, yes.
If not... nope.

Thanks!

 

[SuzyQue]

If you have a partially-used pre-MYW ticket it cannot be upgraded, but the remaining entitlements can be used.
If the ticket has no magnetic strip (or has become demagnetized,) as long as the serial number string is readable, a replacement ticket, with the same remaining entitlements, can be issued.

Is there any way to get pre-MYW tickets (no magnetic strip) changed (to plastic?) so we will be able to enter them on MDE for fast passes "before" we get to Disney World?

 

[Serenebean]

I have a 7 Day Park Hopper bought from UT in February before the price increase, the ticket does not have an expiration date listed on it. The Disney price of the ticket at the time (before the increase) was $467.54.

I would like to upgrade that ticket to an AP so the cost to upgrade should be $362.10.

$829.64 current AP price
$467.54 price of 7 Day PH before increase

Is this correct? Thank you!!

Just wanted to chime in that I had the same ticket and upgraded on 10/17 to an AP for the price you stated.

 

[Serenebean]

Robo - thank you for your help and work on this thread. I went in prepared with the price I needed to pay and when the CM quoted me higher I had the info I needed. After a brief back and forth over what prices she was seeing on her end, she brought over a manager who quickly told her she needed to bring the ticket up to the gate price (pre 2017) and everything went smoothly from there.

Edit to add: We upgraded at Animal Kingdom

 

[automaticsoap]

I was told twice, both in April and again in June, that I can not do this. They gave me a 1 time grace upgrade for each AP and wrote it all down for my Magic File (whatever that is, something on a white slip of paper) so that next time, I won't be able to do it. I'd think I encountered a 1 time power hungry CM if I hadn't had the same thing told to me at a different time, different location and by a different CM. When I hear the same exact info from more than 1 person I start to think it's something they've been telling them as a new procedure.
I've still got a couple of tickets on my account and I'll try to use them again next year but I'm not expecting them to allow it. I won't buy more

There is no established internal procedure for using an existing ticket to renew an AP. People have been rigging up solutions on the rare occasion guests request this, but it’s not actually something in our documentation.

Now that ticketing CMs no longer have access to the ‘level’ in our computer to manually set and fix expiration dates (semi-recent change), I can’t even do it the way I figured out how to do it semi-properly.

There is the “other” way that it’s possible, but that process doesn’t handle price bridging very well, and we technically aren’t allowed to do one of the steps anyway without a coordinator or leader approval and a Magic file.

I was able to use an unused discount ticket to renew my AP last October without any problems. I'll be trying this again next week and will be sure to report back. Hoping I'm able to do it again....

 

[AngiTN]

I was able to use an unused discount ticket to renew my AP last October without any problems. I'll be trying this again next week and will be sure to report back. Hoping I'm able to do it again....

Yeah, I did it last year without any problems or questions too. Which is why I was quite surprised to get flack this year.

Will be very curious to hear if you have any one who gives you flack. I'm thinking I just had back luck twice

 

[mousestruck]

Getting ready to upgrade and want to confirm my Disney math!

I have 7-day MYW park hoppers (adult) purchased before 2/12/17 that I want to upgrade to DVC Platinum Plus APs (taking advantage of the current promotion). The price of the current DVC AP is $595.34. I believe the pre 2/12/17 gate price is $467.54, though I paid less through UT. (I don't think my actual cost matters.)

First, can someone confirm the pre 2/12/17 gate price of my ticket? Secondly, if the CM processes correctly, with price bridging, should I pay $127.80 per ticket ($595.34 - $467.54)?

Want to make sure I'm prepared!

 

[Robo]

Getting ready to upgrade and want to confirm my Disney math!

I have 7-day MYW park hoppers (adult) purchased before 2/12/17 that I want to upgrade to DVC Platinum Plus APs (taking advantage of the current promotion). The price of the current DVC AP is $595.34.
A. I believe the pre 2/12/17 gate price is $467.54, though I paid less through UT.
B. (I don't think my actual cost matters.)
if the CM processes correctly, with price bridging, should I pay $127.80 per ticket ($595.34 - $467.54)?

A. Correct.
B. Correct.
C. If the current ticket that you WANT is priced at $595.34,
then you have the correct upgrade price ($127.80) per ticket.

 

[mousestruck]

A. Correct.
B. Correct.
C. If the current ticket that you WANT is priced at $595.34,
then you have the correct upgrade price ($127.80) per ticket.

Thanks so much!

 

[Sepo]

Upgrading BEFORE arriving at WDW.
•If you bought tickets as part of a WDW Resort package, you can usually call WDW and have your package tickets upgraded before you arrive.

However, in many cases, it is not possible to upgrade a stand-alone ticket (one NOT purchased as part of a WDW resort package.)
•If you bought tickets from one of the many authorized WDW ticket resellers/discounters
those tickets cannot be upgraded by Disney until you arrive at WDW.
It is occasionally possible to contact the original authorized reseller and that seller
MIGHT be able to take back the tickets in exchange for longer/larger tickets.

•If you bought stand-alone tickets directly from WDW, on-line or over the phone,
those tickets can sometimes be upgraded in advance of your trip by Disney via a phone call.
Call (407) 939-7523 in the US.
Call 0800 16 90 730 in the UK.

Can I upgrade when I go to WDW, before first use, and then not use until years later?

Background: I bought two 3-day PHs from an authorized seller. One is child the other is adult. I want to upgrade to two 5-day adult PHs for a future year. Will then plan instead to purchase two annual passes for this go-round next month.

I suppose the logical response would be to wait to upgrade them next year after all. I just like to get things out of the way I guess.

 

[Robo]

Can I upgrade when I go to WDW, before first use, and then not use until years later?

Background: I bought two 3-day PHs from an authorized seller. One is child the other is adult. I want to upgrade to two 5-day adult PHs for a future year. Will then plan instead to purchase two annual passes for this go-round next month.

I suppose the logical response would be to wait to upgrade them next year after all. I just like to get things out of the way I guess.

If you upgrade in the next 1-4 months, or so,
the ticket to which you upgrade will expire on Dec. 31, 2018.

(We don't know exactly when the next ticket rule change/price increase will happen,)

 

[jjjones325]

I booked a trip in March. I have made several payments on my balance. Each time a payment was made, I'd get an email explaining how much I had paid and what was still due. Last Friday I paid off the whole balance. No email. Seems odd. But, I no longer see a balance on the site, so certainly I'm okay. Just wondering about not getting a 'congratulatory' email that I had paid the whole thing off.

 

[mistyinca]

Question about removing etickets from a MDE account:

I bought 4 5-day parkhoppers from Undercover Tourist. I put 2 of them on my adult sons accounts on MDE. They will no longer be able to go with us. How can I remove the tickets from their account. I may end up selling them.

Thanks!

 

[Robo]

Question about removing etickets from a MDE account:

I bought 4 5-day parkhoppers from Undercover Tourist. I put 2 of them on my adult sons accounts on MDE. They will no longer be able to go with us. How can I remove the tickets from their account. I may end up selling them.

The only thing you can do with tickets that are already in your MDX account is to transfer them to guests who are connected to your MDX account.

If you were to sell those tickets to someone whom you KNOW, you could connect that person's
MDX account to your MDX account, then transfer the tickets to that person's MDX account.

 

[mistyinca]

The only thing you can do with tickets that are already in your MDX accoutn is to transfer them between guests who are connected to your MDX account.

OK, so I can't transfer them to a card or magic band or something? Can they be transferred more than once? Like transferred to me and then transferred to someone else?

 

[Robo]

OK,

1. so I can't transfer them to a card or magic band or something?
2. Can they be transferred more than once?
3. Like transferred to me and then transferred to someone else?

1. YOU (as a guest) can't transfer them to a ticket.
If you are at WDW, you might be able to get Guest Relations to transfer
the ticket(s) to a plastic card ticket.
Nothing can ever be transferred to a MagicBand.
2. Yes.
3. Yes. You can transfer them to anyone (including YOU) who is connected to your MDX account.
If you were to sell those tickets to someone whom you KNOW, you could connect that person's
MDX account to your MDX account, then transfer the tickets to that person's MDX account.

 

[mistyinca]

1. YOU (as a guest) can't transfer them to a ticket.
If you are at WDW, you might be able to get Guest Relations to transfer
the ticket(s) to a plastic card ticket.
Nothing can ever be transferred to a MagicBand.
2. Yes.
3. Yes. You can transfer them to anyone (including YOU) who is connected to your MDX account.
If you were to sell those tickets to someone whom you KNOW, you could connect that person's
MDX account to your MDX account, then transfer the tickets to that person's MDX account.

OK, so I would have to take it to the window and have them put them on a card? Does anyone sell them by adding someone to their account for the purpose of transferring?

 

[Robo]

1. OK, so I would have to take it to the window and have them put them on a card? Does anyone sell them by adding someone to their account for the purpose of transferring?

1. If they will do so, yes.
2. I don't know of anyone who has done that, but that would be a way to do it.