You’re very welcome, that’s all I want, that everybody can take the necessary steps.
I got a reply they wanted the names and things in a certain format, so I send that, and a list of our previous travels to the US (ours happen to all be on this same ESTA, not sure if you need all or if it was necessary at all, but it was mentioned somewhere)
SURNAME
GIVEN NAME
DOB:
Passport#
Arrival Date
Departure Date
Departure Port
Flight Number/Vessel number:
I put this for vessel number (apparently it’s supposed to be Disney Magic, but I have them all, better safe then sorry)
Also a big thanks from me! How did you get in contact with them and how long did it take that you got the first respond? I first wrote via the CBP INFO Center and then I started a Trip Redress. Was that right? As an non-native english speaker all the information on their page are so confusing :/
(Started today to get enough posts together to pm you. I just can write two in a row, then I have to wait for an hour.)