Moonlight Magic AK

We got a low number but when we went to the page to enter our Membership ID we got an error that said “either your member id number is incorrect or the fields do not match.” We tried numerous times and quadrupole checked that we were entering the right thing. We are direct members and have reservations on the date of the September party. I called member services and was initially told it happened because the “event was sold out.” I informed that was impossible because we got through the queue within 10 minutes. I had a screen shot which they asked me to send them. They will follow up with us. Needless to say, we are incredibly disappointed. Did this happen to anyone else?
 
We got in for Sept 28th and my queue number started at 5,500 or so (can’t remember). Our other devices which we closed shortly after were queued at over 12,000. I’m wondering if anyone got in who were queued at such a high number.
 
We got a low number but when we went to the page to enter our Membership ID we got an error that said “either your member id number is incorrect or the fields do not match.” We tried numerous times and quadrupole checked that we were entering the right thing. We are direct members and have reservations on the date of the September party. I called member services and was initially told it happened because the “event was sold out.” I informed that was impossible because we got through the queue within 10 minutes. I had a screen shot which they asked me to send them. They will follow up with us. Needless to say, we are incredibly disappointed. Did this happen to anyone else?

Was your reservation booked using cash or blue card points?

Also, did you book your reservation prior to June 25th?
 
We got in for Sept 28th and my queue number started at 5,500 or so (can’t remember). Our other devices which we closed shortly after were queued at over 12,000. I’m wondering if anyone got in who were queued at such a high number.
Apparently my dad's number was close to 14k and he waited almost 2 hours but got the August date. Could be that date is the last to sell out due to it being a lower crowd time.
 
We had another browser open in the queue out of concern there would be a technical problem and we’d lose our place. Would that have messed things up?

No, that wouldn’t have been it.

At the beginning of the registration, there are 2 boxes to enter/confirm Member ID Number. In the past some would accidentally enter their reservation number.

And it sounds like you used your blue card points not someone else’s.

Hmmm
 
It’s the number of guests on the reservation or up to 5 including the member.
I had 2 rooms booked and I am the lead on one room. For example if i have 4 people in room A and 3 people in room B then i can book for 7 even though I am only the lead guest on Room A that has 4 people. I may even be able to book more than that but not sure if it is names or capacity of each room. i booked for us all.
 
I had 2 rooms booked and I am the lead on one room. For example if i have 4 people in room A and 3 people in room B then i can book for 7 even though I am only the lead guest on Room A that has 4 people. I may even be able to book more than that but not sure if it is names or capacity of each room. i booked for us all.

Yes, that is correct. I’ve booked in the past with 2 rooms using points.

Using points, it’s Resort reservation(s).

Members With Multiple Resort Reservations

If Members have multiple Resort reservations, additional party size guidelines apply depending on how the reservation was booked:
  • When staying using Vacation Points or Reservation Points,Members can register themselves and up to the number of individuals on their Resort reservation(s).
  • When staying using cash, Interval International® points or RCI points at an eligible Resort hotel,Members can register themselves and up to the number of individuals staying in the same room as the Member, per Membership.
 
Started at around 900 and got in, registered for 9/28!
Was it u that posted the direct link here yesterday? If so many thanks
In for July - should be a fun anniversary gift!
Price is right
It's back up and running, so don't give up hope yet if you are still in line.

I would have been very surprised to see three AK events sell out within 40 minutes..
Didn’t take long
DHS was our least favorite MM we have done, we have done them all but TL.
I vote the original Epcot one. So disorganized but you did get voucher for dinner…used at sunshine seasons
They were for the games in Dinoland at previous MM events at DAK. IIRC, they issued 3 vouchers per guest and each was good for a single game.
That would be nice! How much are they now, $5 per?
 
Booked using blue card. We booked it a couple of months ago.

did you book your own points. I saw someone post that they were a blue card holder, but rented points and it wouldn’t allow it to go through.
 
I saw someone post that they were a blue card holder, but rented points and it wouldn’t allow it to go through.

From the Moonlight Magic page on the member website:
Resort Reservations must be made by the person listed as the “owner” using that Membership or with cash through the Disney Reservation Center or a travel provider. Please Note Members that have a Resort Reservation booked under another Member's Membership are not eligible for early booking.
 

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