It wasn't a routine surgery. Because of Jahai's weight, it was a much more complicated surgery. Part of the "big lie" perpetuated by the family is that this was "routine." No "routine" tonsillectomy takes 4 hours. And, we do not know if the "big bad hospital" failed to take adequate care of her. All we know is the family's version of events. I guarantee you there is another side. But, the hospital cannot tell you it's side. Sometimes, no matter what care is delivered to a patient, they die...even during "routine" surgeries, even when excellent care is given. This is why patients (or their representatives) sign consent forms for surgery spelling out the risks. Jahai is not the only child to die after a tonsillectomy. Heck, people die as the result of "routine" diagnostic testing (colonoscopies come to mind). It does not mean anything "wrong" was done.