Not more knowledgeable but also not naive enough to believe that there are not major mess ups in healthcare all the time. Wish I had the experiences that allow me to believe that everyone does their best all the time & bad stuff just happens & that’s it’s not ever related to $$ or cutting corners or negligence or whatever. Might not be the case here, but it is also entirely possible that it is. Healthcare is a business in this country just like WDW & other businesses & they operate similarly at times & that doesn’t always work our for the consumer. And, I completely understand the family wanting as much compensation as possible. I would. I just find it doubtful that ppl would just shrug their shoulders & walk away & say “oh well stuff happens” if this were their family.
Nowhere near this, but I had the unfortunate experience of a facility in my area drag out cancer treatment for my dad b/c of insurance, paper work & other administrative crap despite our demands to treat. We don’t know if it would have given him any more time b/c
of the type of cancer he had. But, b/c of this & so much more that happened, we don’t ever get to know b/c he died before he got any treatment. The drs did not care in this case. Downright told us it takes 3 weeks or more to get approval for insurance for the type of chemo they wanted to use & so we just had to wait & hope. We thought that must mean the cancer was not that advanced if they weren’t concerned about urgency, but, nope, bottom line was $$. None of it comes close to proving malpractice or negligence so there is nothing we can do. But, if there was a way to make ppl pay for their ineptness, we would have.
Just a small thing that happened on top of this, the hospital then sent him a letter in the mail a yr later saying that his oncologist was retiring & to call to schedule with new one. Problem is he had been dead over a yr & died in their care. Unacceptable. If you can’t get something that minor straight then I don’t think it’s a far stretch to be skeptical of your ability to deliver services. My experience is not isolated. This kind of stuff happens all the time all over the country. Consider yourself lucky if you have not encourtered this type of thing. And, we are educated informed patients/family with advanced degrees many in the medical field. There are plenty of ppl like my MIL (who has had other similar experiences at other facilities) who are less educated & less able to advocate for themselves.