jenseib
Mommy to Claire
- Joined
- Oct 28, 2006
What a nightmare ... I won't stay here again.
It turns out they put us (my 18 year old son and I) in a standard room, handicapped accessible, king size bed. When I read that in the text we went right to Guest Services where they told us that they oversold the resort by 200 rooms. You read that right, 200.
They ended up placing us in a standard room in the Love Bug section. So far we've had to make 3 trips to Guest Services because of issues. This evening we
had to get the resort manager involved on another issue regarding some other guests.
We're all tired now. Exhausted really. I'll post more another day.
Are they refunding you the difference?