just returned from Pop Century. Although this is a cheaper place to stay at Disney, I cannot recommend it. Walls are paper thin and you hear everything outside your room. From people walking outside, to running water in the room next to you. The service is pretty bad as well. When i wanted to check in, 3 managers were socializing, and I waited over 15 minutes to get acknowledged. Then the person gave me a map of the place and drew with a marker how to find my room. When I finally found my room, my bracelet didn't even open the door. I should have left right then and there. I look at this place for teenagers that cannot afford a good hotel. Let's face it, this a motel. The new refurburshed rooms scream cheaply done. The flooring is horrible. Although I did like the Murphy bed, and headboards and the HDTV, I was annoyed that the volume would be at level 16, even if i turned it off at level 2. The fan in the bathroom could not keep up with hot steam from shower and would constantly turn off. Did i mention the barn door to the bathroom? ***. And the bus was never there early enough for me to have my early reservations. I got screwed coming home and had to pay a taxi after magical kingdom. I really hated this hotel with a passion. The landscaping even smelled like manure. What a great smell when walking to your room. I was told I could get fresh towels whenever I wanted. I called one evening and was told 30 minutes. Over 45 minutes later, I did not have towels. I called and complained and I believe a security guy had delivered it. Most likely I will stay outside of disney in the future and drive in. Pop Century is a mess folks. The only thing missing to make it a complete dive is bugs inside. I suspect it won't be long.
Sorry you had a bad stay. We are just back from there and I am ready to go again.
We used buses three days and they were excellent. In many Disney trips, staying at about half of all the resorts including value, moderate, and deluxe, Pop has been my best experience with buses. This week was no exception. Our third stay at Pop and great bus service again.
I agree that the floors do seem cheap- they were already scratched (by luggage, I assume), and there was a distinct manure smell in several places in the grounds. Walls are thin. We had noisy neighbors.
But we still had a great stay. I just love the theming and the grounds and the music.
I know the values just aren’t for everyone.
There was a welcome letter in my room that had an email address of the manager to contact directly about our stay. Did you contact a manager? If not, I saved the paper and can pm you the address, if you want it.
I am also very sorry that you didn't enjoy your stay at Pop BOG Tom, maybe you should have done more research before your trip. I do agree with you and AtlantaDisneyDreamer on a few points though.
I can't stand the new flooring. It looks and feels cheap and was constantly filthy.
There is a manure smell which is not pleasant, but it is fertilizer for the landscaping.
The walls are thin, but I sleep with the TV on so it usually doesn't bother me.
The last room I had only had a shower and I like to have a tub to soak my tired feet at the end of the day. That is my only request for my stay at Pop in 2 weeks which will be my 14th stay at Pop.
All that being said, Pop Century is my absolute favorite Disney resort! If they sold DVC for values I would buy into Pop in a heartbeat! I love the big, bold, Disney theming. The bus service is the best I have ever experienced having stayed at deluxe, moderates and values. The only thing I would change if I could would be I wish there were some rooms with balconies. I just love having a balcony, but it's not worth the extra money and lack of theming, for the small amount of time we spend in our room to switch to a deluxe just for a balcony.
I also understand that values are not for everyone, but Pop is definitely for me!
BOG Tom, I hope you have a better experience on your next WDW trip! Maybe try a club level deluxe resort, a VIP tour and only do the regular dining plan. The deluxe dining plan is a LOT of food and a HUGE time sucker if you want to enjoy a lot of attractions. Get a good, reputable Disney planner to help you plan our trip and customize it to fit your desires. I'm sure any of the
Dreams Unlimited agents would be glad to help you.