My experiences have been pretty poor - inc waiting for over an hour past our reservation time and when I spoke to a manager I got a boneheaded “well, people stay longer for the fireworks” - like it was the first ever night Disney had fireworks so there was simply no way to know it was going to happen .... Secondly the food is pretty poor quality - the ‘steak’ is usually terrible and all of it is often overcooked. Don’t get me wrong, when its done right, it is good and well worth the money. But it usually isn’t done right. Sometimes we do the Twilight Feast instead and have it in our room - and that’s normally pretty good (and then we don’t have to worry about the often slow service).
Personally I think Disney could do with a complete overhaul and, if neccessary, change Ohana to a 2 credit signature dining experience, similar to what they did with Le Cellier, to bring up standards. Making it signature could mean a much better and higher quality selection of cooked meats - less of a focus on quantity and more on quality and selection. I went to a restaurant with a similar concept (rodizio style), and they had a huge selection of skewered meats compared to Ohana’s three choices. It included (but not limited to): Sirloin, leg of lamb, baby top sirloin, filet mignon, short rib, flank, salmon, sausage, lamb chops, rib eye, swordfish, etc. There was also a huge fresh salad buffet.
Make it 2 credit so its less of a zoo and provides better service, and offer something like the above!