We went to DLP for the first time in November, having been for the first time to Florida in January.
Our experience was very similar to the OP.
We were very excited and looking forward to it, and even more thrilled when we were in the parks only 5 hours after leaving home. Surely this would be much much better and enjoyable that the states!
We thought a trip to DLP would be great for our 3 year old and she enjoyed it, but the whole trip was marred by the rudeness of the staff and other people in the park.
We stayed in the Newport Bay and to be honest the room was extremely 'tired', nothing major, but shabby and could have been cleaner. The Yacht Club, was far far superior.
Yes the parks are a bit tattier than Florida, the general feeling of Disney is there, but what is missing is the customer service, the smile and the 'hello princess' for our daughter, the queueing was horrendous over two days we were there and the people were so rude, pushing in front of us, once knocking our daughter over.
Meeting the characters was horrid, the CM with the character didn't bother to get everyone organised, so children were being shoved out the way so adults could get in. We avoided Character meets after this and if we saw them would turn away before DD knew they were happening, this is what she loves about Disney, but she would be waiting patiently, having been taught to be polite and take her turn, but then would end up with the character leaving and be upset. I am sorry, I was not going to resort to fisticuffs for a photo!
We also found the service in the restaurants incredibly slow. Fast food doesn't seem to happen in France. Getting a coffee took half an hour, with so few staff on at most of the outlets in the parks - King Ludwigs was an epic in getting something to eat. Great when it came, but four hours to eat two courses!!, we gave up waiting for the desert and left!
The parks are OK, nothing much for littlies in the Studios, but the feeling of Disney is there, but the service, the 'specialness' that surrounds it, is missing.
Perfect example. We had some vouchers for free coffees, we wouldn't be able to redeem them within the time, but we went up to three different couples - waiting in queues for food, just to 'pass them on', but no one wanted to accept them, they looked like we were trying to give them something dodgy!
Something just isn't there.
Having said that our daughter enjoyed herself, us, we won't be going there again!
Kate