I received the dreaded email....we've made changes to your flights..for our Feb. 19-24 dates.
They put us on flights that don't exist.....
I messaged SW through FB (they are super fast responsive) and the agent couldn't find the flights either
- so she moved me to flights that were showing - I got a direct flight departing, but we may now leave a day earlier since it's a later flight than I wanted) and our return flights were still showing available so we kept those....
We flew with SW last week - Dec. 9-15 and the flights were GREAT!! Both were direct, and on the outbound flight, captain said that we had only 70 folks on board and the plane held 175, so we spread out and return flight was about 1/2 full...
super easy!!