I think considering all, everyone here handled it nicely. I mean all you can do is try and deal with it and it seems everyone here did that and is doing what they can now to make it better.
Letters are good. They should hear what it was like for their customers so that they can try and not make the same mistakes again.
I trusted that I'd get my onboard creidt and feel a bit foolish that I only checked on the entire account once. But it is so disruptive to a vacation to keep checking those things. And, I am writing DCL to tell them that. I think its only fair they know how people feel about those things that are under their control.
Letters are good. They should hear what it was like for their customers so that they can try and not make the same mistakes again.
I trusted that I'd get my onboard creidt and feel a bit foolish that I only checked on the entire account once. But it is so disruptive to a vacation to keep checking those things. And, I am writing DCL to tell them that. I think its only fair they know how people feel about those things that are under their control.