Got into the DVC queue, where they ask for all the membership information, (selected #7 for SW) then told all member services are busy (automated voice) and are not available at this time and to call back later. It hung up on me automatically. Called back, got through the queue and same thing.
Additional Attempts
Same message and auto hang up:
9:09am, 9:11am, 9:15am, 9:18am, 9:19am, 9:21am, 9:23am, 9:25am, 9:26am, 9:28am, 9:29am, 9:33am, 9:34am, 9:36am, 9:39am, 9:41am, 9:44am, 9:47am, 9:48am, 9:51am, 9:52am, 9:53am, 9:55am, 9:58am, 10:00a, 10:02a, 10:06am, 10:07am, 10:10am, 10:14am, 10:16
Total Attempts so far: 34
On attempt 10:18am, I got transferred while I was entering the phone number. The CM picked up after 10min wait. I said, I don't know where I was transferred to, but I'm trying to reserve Galactic Hotel. Transferred at 10:29am with an "estimated wait time of 253 minutes" according to the automated voice.
Update 11:42am, automated voice updated my estimated wait time to 468 minutes. I hope I heard that wrong.
Update 1:10pm, still on same hold (DVC queue) 3 hours hold so far
Update 1:47pm, automated voice updated my estimated wait time to 668 minutes.
Update 2:53pm, automated voice updated my estimated wait time to 564 minutes.
Update 3:58pm, automated voice updated my estimated wait time to 410 minutes.
Update 5:23pm, went through to DVC cast member at 5:00pm, hold time was at 6 hours 42 minutes. CM took information (preferences for dates, seating) and gave disclaimer. Placed on hold for Star Cruiser reservationist. Quoted 1 hour hold time for reservationist. Opening week still available for standard cabins as of my initial intake. Was allowed to use points for third person. Future booking restrictions still in place: only allowed to borrow 50% from future years.
Update 7:21pm, continue to hold for reservationsist. When I started the hold, the 03/01 and 03/03 dates were available. It now appears, even confirmed by DVC CM that the 03/01 seems unavailable to book. Over nine hours on hold total, but I can only imagine the difficulty that would be October 28 general booking. Staying positive for an eventual fun experience.
Update 9:03pm, at 8:30pm I was transferred to a reservationsist. Took about half hour to book. Here's some info for consideration: Inventory is getting low, but rooms still open for booking tomorrow. Magic bands (databands) will have legal name, you cannot use an alias. The databand is picked up at the resort, it will not be mailed. Sabacc game is like the one sold at Galaxy's Edge. There will costume contest, masks are allowed on ship (not in park), armour is allowed on ship (not in park). Encouraging fun and engagement with costumes. Travel agents have the separate number to call in, and also have to be transferred to reservationist. There is no waitlist as of 07Oct; I was advised to check back a week pror to loss of 50% deposit. More specifically, this was in context of getting captains table for dinner, but I also asked about moving from 03/03 to 03/01 if a room opens up through cancellation.
Finished Call at 9:19pm, 11hours 3 minutes total call time
I hope you guys won’t have to wait that long, but as @GADisneyDad14 said, might want to be patient.
