we once saw an older man pushing a stroller type for animals with a dog in it-through a casino and into the buffett
I try to be a very empathetic person, but as I said, as someone who went through a crippling bout of anxiety for an extended period of time several years ago, I do find this kind of behavior hard to understand, despite really trying. I realize everyone suffers from things differently and to different degrees, and with different means of coping; but when I was in really rough shape, no dog would have been enough to get me to a casino. And once I was more or less capable of going out for a day to someplace like a casino, then there were others ways in which I could have made that day work for me other than an animal. Honestly, bringing in an animal, needing to care for it, keep it behaving appropriately, and being concerned about what others would say about it would have made my anxiety far worse than if I had gone without the dog. So I do find that I struggle to always understand when people bring emotional support animals int certain situations. And an airplane is definitely one of those situations.
I do admit that I know a few folks who self-trained their dogs and got a "certificate" for them, and those dogs are not trained the way a professionally trained service animal is. And while I understand that other people may do a far better job of self-training than these folks did, those examples probably do make it harder for me to understand, because those dogs caused their owners stress when they were out, which obviously seemed backwards to me.
Q5. Does the ADA require service animals to be professionally trained?
A. No. People with disabilities have the right to train the dog themselves and are not required to use a professional service dog training program.
I understand this rule. Because to not have it would lead to unfairly preventing people of certain financial status or medical coverage from obtaining a service animal. And that would be completely wrong.
However, this rule can lead to service animals or ESAs out there who do not act the part, and I think that hurts everyone. And it can possibly be actually dangerous to the person who needs the animal and to others around them.
In a more fair world we could require professional training and people who need a service or ESA would be eligible for free or discounted services based on need. Of course, we know how fair the world is.