Hello all!
When we bought our points last year one of the things that swayed us was the possibility of using them at DLP which we love (usually get there for a short break a couple of times a year).
I've just tried to book our first stay on points and have found it quite frustrating (and rather disappointing).
I tried to e-mail member services a couple of times but was getting nowhere so today I phoned. They told me that the only hotel with availability was the hotel New York - which we didn't want. I checked on the DLP website and phoned the reservations people direct and there is availability in all the hotels at the time we want. Now is it the case that there are only a limited number of rooms available at the hotels for use with DVC points - if so then it really should be made more obvious in the literature. Has anyone else encountered this problem. It's so frustrating to know that there are rooms available but not to be able to book on points!!
Diana
When we bought our points last year one of the things that swayed us was the possibility of using them at DLP which we love (usually get there for a short break a couple of times a year).
I've just tried to book our first stay on points and have found it quite frustrating (and rather disappointing).
I tried to e-mail member services a couple of times but was getting nowhere so today I phoned. They told me that the only hotel with availability was the hotel New York - which we didn't want. I checked on the DLP website and phoned the reservations people direct and there is availability in all the hotels at the time we want. Now is it the case that there are only a limited number of rooms available at the hotels for use with DVC points - if so then it really should be made more obvious in the literature. Has anyone else encountered this problem. It's so frustrating to know that there are rooms available but not to be able to book on points!!
Diana