we stayed at SSR for 3 weeks in August in two 2 bedroom villas....
overall, we had a great time however, there were some things that we encountered that were of concern.
when we first checked in, we were given two 2 bedroom villas quite far from each other (how stupid are they that they would do this for linked reservations where it was noted they should be nearby?)...it was a 10 minute walk from one room to the other.....my, how close....not....
so after fighting with them for two hours (after flying halfway around the world for over 30 hours), they finally agreed they would move us as soon as a 2 bedroom came up that was close to our son's..
this meant we had to stay in the distant location for 2 days...
ok...so that was inconvenient to be sure....far away and living out of a suitcase until we can move....
but even worse, the 2 bedroom we were in seemed to be in pretty bad shape....
how bad?
the bed DH and i slept in was broken. Literally, broken.
i thought - ok...it's an old resort....lousy beds.... waking up in the morning with a bad back...oh well....what can you do....
but then we moved rooms on saturday and voila....a wonderful brand new bed in the 2 bedroom we moved to.
how is it that they're giving a room that has a broken bed....broken....not bad, but actually broken....
And the oven was missing one of the racks.
and the refrigerator was missing main shelves and door shelves
i could go on and on.
not very encouraging.
and i won't even talk about how bad mousekeeping was there.
but again, overall we had a wonderful time - once they finally moved us within the same time zone as my son's family's room.
we loved community hall
loved the springs pool
enjoyed the boat to disney springs..
on the down side, we were less than impressed by the CMs working reception, and completely horrified by the quality of mousekeeping...(and i say that as someone who's been visiting WDW every year since 1974, and has never had a mousekeeping experience like at SSR)..
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