yep that is a pickle. but between the confirmation emails have faith they will get it figured out. Usually Disney is really good at handling things in favor of guests although this whole fiasco (closure and reopening, AP handling, lack of communication, no consistent rules, etc) has left such a bad taste. And I cannot shake the feeling I just got taken. So I completely understand. GS agent did say WDW is not offering anything to make right at this point.I get that issue....but mine has been existing for a while for my september stay. it dropped off when they deleted my dining plan and no one has been able to explain or fix
Honestly, I have such an odd feeling about what I just did I think I will likely cancel outright, that week of our trip. The attorney in me wants black and white/fair, consistent application of policies and decent CS. I don't feel like I'm getting that. Plus the agent did say she that she is so worried about Covid that she stopped going to target and other stores when she saw all the tourists coming back into Orlando. I was shocked she admitted that.