Good morning. I promise that I read everything, but it was late when I got home last night and I didn't have the energy to post. I know that there were so great achievements
from Vicki, Becky and Tom. There were still some sickos
and I'm sure there was need for some hugs too
I worked last night and it was a fairly decent night in some aspects. We had people coming through the door. I actually waited on 37 people
Unfortunately that was really the only good part. The new kitchen could not keep up so meals were taking forever to come out and when they came out there was sure to be something not cooked as ordered. So all of the waitstaff spent most of our time trying to keep customers happy until food finally came out. Thankfully we have a huge salad bar so people had plenty to munch on if they so chose. The new kitchen also does not know how to order and we are now frequently running out of food items that are on our main menu, not to mention staple items such as our famous prime rib ( a HUGE prime rib that draws customers in and brings them back) and we even ran out of baked potatoes for a period of time while they cooked more. Obviously there is no excuse for any of this and it makes the restaurant look bad. I can't tell you how much apologizing we did, and that was before their meals even came out. We probably did over 300 meals, but there have been times in the past when we've done over 500 meals in one night. These guys have no ability to put out that much food
So after we finished up all 8 waitstaff and one of the busser/waitresses went out to the bar for a well deserved drink. 15 years ago this was a regular thing for the waitstaff, we actually socialized. During this time a staff meeting broke out as on of the owners walked out. We feel that this impromtu meeting brought out a lot of our concerns and stresses as well as many things that the management may not be seeing. They are now trying to organize a full staff meeting. They are thinking a Sunday afternoon in a couple of weeks. As the first impromtu meeting was breaking up one of the other owners pulled me aside. He needs me to do some car rental searching for him, but that too turned into a business meeting. He is the owner that is always sober, listens, but he is not the one that we usually deal with. He does however respect my opinion. He actually asked me what I would do if I were him. I gave him straight answers, some of which I think suprised him. I also hope that I didn't offend him when I told him that they don't have a business to sell anymore, they have a parking lot and old building (sometimes the truth hurts). It seems that they really want to make these new guys work out rather than starting over again (that may not be possible in my opinion, but it is not my call). So now we wait to see if anything comes of all this. The second owner did say that he wants to sit down with me sometime to discuss it further
As you can imagine I was pretty wiped out by the time I got home.