Back to some AM news...
For those of you redeeming Dream miles on travel, AM has made changes to the car rental redemption options.
They now allow you to redeem with Budget, Avis, Alamo, Enterprise, and National.
Right now, their online system is in a period of transition so not all features are available.
For example, you cannot cancel a reservation online, you have to call.
I needed to cancel one (we booked another cheaper first) which is when I discovered you can't do it online right now even though the FAQ said you could. I spent 3 hours on hold over 2 days before I got to speak with a human, and then another 30 minutes with them doing the canceling (much of that on hold while they did various things behind the scene).
There is also a $25 fee to cancel, but that was waived since they are in transition, but don't assume it will be. Apparently this fee will apply whether you cancel online or by phone. The old fee was $10.
We are happy we can book with National now, but will be even happier once we have used up our AM points.
For those of you redeeming Dream miles on travel, AM has made changes to the car rental redemption options.
They now allow you to redeem with Budget, Avis, Alamo, Enterprise, and National.
Right now, their online system is in a period of transition so not all features are available.
For example, you cannot cancel a reservation online, you have to call.
I needed to cancel one (we booked another cheaper first) which is when I discovered you can't do it online right now even though the FAQ said you could. I spent 3 hours on hold over 2 days before I got to speak with a human, and then another 30 minutes with them doing the canceling (much of that on hold while they did various things behind the scene).
There is also a $25 fee to cancel, but that was waived since they are in transition, but don't assume it will be. Apparently this fee will apply whether you cancel online or by phone. The old fee was $10.
We are happy we can book with National now, but will be even happier once we have used up our AM points.