I have had the red banner several times. My flights changed only once so far. I’m flying from Denver to Orlando, but our summer flights to Dallas and Chicago also had the red banner more than once. All red banners are gone today.
The red banner doesn't necessarily mean you have to change or that your flight was changed. It might have or it just means something is disrupting things in the schedule. Obviously we know what the problem is currently. I've gotten the red banner before for things like winter weather.
I got the same message for an October trip from NY to TX. I'm assuming the message will be there until the restriction is lifted. No idea how it's being enforced.
Approximately how long did it take Tovar’s complete that many surveys?
Is the same as the ERewards site where you can transfer points to Southwest?
Points get added automatically once you complete the surveys. Usually the next day after completing a survey you'll see the points in your rapid rewards account. It says it can take up to 6 weeks to get your account credited but lately the points have been showing up the very next day.
I don't recall off the top of my head. I usually aim to get 100 points a day and spend maybe 30 minutes to get there. A majority of the time I hit 100 points in way less time. It honestly depends on the surveys. Sometimes you'll start doing them and it'll say your not eligible after you spent a few minutes doing one and you only get 3 points. Other times I've gotten surveys and awarded 100+ points and it only takes me 5 minutes. It's inconsistent to say the least.
The CP complicates the process. I would contact Southwest’s social media team, either on Twitter or FB. They will ask you to send them a DM, noting the confirmation numbers. Normally, if a trip is cancelled and not changed, the EBCI is lost. The social media team is almost always very helpful and accommodating. They may ask you to check back, once the next schedule extension goes live.
I just did!! They've been very responsive on FB messenger! They said what I thought they'd say - that I really need to call to make the changes since I have the CP - it makes it trickier and the only way I could amend our June flights would be to cancel DH's CP and then that would allow us to amend the June flights. BUT that put's the EB purchased for DH's June trip non-transferrable to December dates so they recommended to call them to make the changes.
If they can't reschedule within a certain window (4 hours maybe? not sure) then they will just cancel the flights. However, if you would prefer to rebook on new date for the same points, or if it was a points reservation and you'd prefer to get cash back for taxes instead of travel funds, then call or reach out via social media.
What airport are you flying out of ?
Philly to Orlando round trip. I’ve never had this happen with SW before. Always had the option to change my flight even if there was the slightest change with it.
